Contactless payments
Empowering consumers to self-serve and ensuring a smoother and more reliable transportation experience for all.
The HOP card is a smart payment method for bus, train, and ferry fares.
A contactless payment option became available across Auckland in late 2024.
We built a customer portal to enable consumers to view and manage contactless payments using any credit card or device, including a real-time customer service portal for secure assistance.
This solution empowers consumers to self-serve and ensures a smoother and more reliable transportation experience for all.